Delivery Policy – VAVTOPIX

Effective Date: March 17, 2025

At VAVTOPIX, we are committed to providing fast, reliable, and secure delivery services for our customers. This Delivery Policy outlines the terms and conditions regarding shipping and delivery of the products you order from our website. By placing an order with us, you agree to the terms outlined in this policy.

1. Shipping Methods and Delivery Time

We offer various shipping methods to ensure that your order is delivered as quickly as possible. The available shipping options and their estimated delivery times will be displayed at checkout based on your shipping address.

Domestic Shipping (within the United States):

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-4 business days
  • Priority Shipping: 1-3 business days

International Shipping:

  • Standard International Shipping: 7-14 business days (depending on the destination country)
  • Expedited International Shipping: 5-10 business days (depending on the destination country)

Please note that the delivery timeframes provided are estimates and may vary depending on factors such as location, customs clearance (for international orders), and other unforeseen circumstances.

2. Processing Time

Once your order is placed, it will be processed within 1-3 business days. Business days refer to Monday through Friday, excluding weekends and holidays. If there are any delays in processing your order, you will be notified promptly.

3. Shipping Fees

Shipping fees are calculated based on your shipping address, the weight of your order, and the shipping method selected. These fees will be displayed at checkout before you confirm your purchase. We may offer free shipping promotions from time to time, which will be advertised on our website.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. You can track your shipment by using the tracking number provided via the shipping carrier’s website.

Note: Please allow up to 24-48 hours for tracking information to update after your order is shipped.

5. Shipping Restrictions

While we strive to offer worldwide shipping, there may be certain regions or countries where we are unable to deliver due to legal restrictions, shipping carrier limitations, or other factors. If we cannot ship to your location, you will be notified during the checkout process, and we will not process your order.

6. International Shipping and Customs Duties

For international orders, please note that customs duties and taxes may apply when your package arrives in your country. These charges are the responsibility of the customer and are not included in the shipping fees at checkout. We recommend checking with your local customs office for information on customs duties, taxes, and regulations in your country.

7. Undeliverable Packages

If a package is returned to us because the delivery address was incorrect, incomplete, or unverified, or if the customer refuses to accept the package, the customer will be responsible for the shipping costs to reship the order. In such cases, we will issue a refund for the product price minus the shipping charges.

8. Lost or Damaged Packages

If your order is lost or damaged in transit, please contact us immediately at contact@vavtopix.xyz or call 815-481-5528. We will work with the shipping carrier to resolve the issue and either issue a refund or send a replacement product, depending on the circumstances.

Note: We are not responsible for damages caused during shipping unless the product is visibly damaged upon arrival. Please inspect your items upon receipt and report any issues within 7 days of delivery.

9. Delivery Address

Please ensure that you provide the correct and complete shipping address when placing your order. VAVTOPIX is not responsible for delays or non-delivery caused by incorrect or incomplete address information. If you realize that there is an error in your shipping address after placing the order, please contact us immediately, and we will do our best to assist you in correcting the address before the order is shipped.

10. Customer Service

If you have any questions or concerns about your delivery, including tracking updates or issues with your order, please do not hesitate to contact our customer service team:

By placing an order on our website, you agree to the terms and conditions outlined in this Delivery Policy. We are committed to ensuring a smooth and pleasant shopping experience, and our goal is to deliver your products safely and promptly. Thank you for shopping with VAVTOPIX!